Marine Experts. Complete Solutions

The Marine Response team is drawn from backgrounds in marine insurance, ship owning and management, offshore energy, chartering and marine law. It includes mariners from the shipping, yacht and fisheries sectors.

We can see a marine problem from every perspective, and identify the best available solution from the most important perspective- yours.

  • Hull, machinery and property
  • Third-party liability including cargo, transit, crew, guest/visitor and occupier
  • Liabilities and disputes under contract and charter


Operational and risk management support

Operators appreciate that seeing a problem early can be the best way of mitigating a loss. Clients look to Marine Response for guidance and advice on potential disputes before they arise.

Rather than merely a claims handling facility, Marine Response acts as a “one stop shop” for operational and risk management teams.

  • Real-time guidance and support to Masters and fleet personnel on incidents, disputes, protests and potential liabilities worldwide
  • Advice on charterparty clauses, contractual liabilities and indemnities
  • ISM audits and compliance
  • Placing of specific marine risks in the London insurance market


Crew and passenger specialists

Marine Response’s senior management features a strong background in crew and passenger claims. CEO Peter Jackson has headed the crew and passenger team of a major marine mutual, while Directors Patrick Bond and Stephen Hunt have both previously specialised in crew claims, litigation and casualty management.

Marine Response offers a unique and unrivalled resource for the handling of crew and passenger matters

  • Illness and injury claims under crew contract, tort, domestic and international law
  • Negotiation and settlement of death and disability claims
  • Passenger claims under ticket contracts, Athens Convention and Package Travel Regulations
  • Advice on crew contracts and compliance with Maritime Labour Convention 2006
  • Guidance on legal, practical and medical considerations in crew source countries