Jessica Maitra : Senior Director of Claims & Legal Services

Jessica Maitra

Senior Director of Claims & Legal Services

+44 (0)7442 764 768

Jess qualified into marine law over 20 ago and has spent over 10 years as a partner at global law firms specialising in shipping, trade and insurance. Jess has advised clients on numerous marine-related issues, both contentious and commercial, but with a particular focus on dry shipping litigation and arbitration (LMAA and other rules) and P&I coverage issues. She has acted for different types of marine clients, including owners and charterers, ship-managers, pools, and leading marine insurers, including on commercially important, high value and novel claims.

Jess has chaired and spoken at various industry courses and events, including Lloyds Maritime Academy and BIMCO courses. She has also provided bespoke training for clients on a variety of shipping, trade and marine insurance topics.

Peter Jackson : Director

Peter Jackson


+44 (0)7887 822686

Peter studied law at Durham University before joining a leading marine liability mutual. A qualified Shipbroker he joined Thomas Miller in 1995 and became an UK P&I Club, Area Director, before creating Thomas Miller Claims Management in 2007 and taking up the post of CEO. Peter also led the development of TM Law as its CEO, from its creation in 2015 until 2023. Peter remains a member of the senior management team; responsible for developing business for TMCM & TM Law internationally with particular reference to North and South America, Canada and the Caribbean.

Patrick Bond : Claims Director

Patrick Bond

Claims Director

+44 (0)7889 654576

After an active career in the Royal Fleet Auxiliary, Patrick spent several years in the offshore supply sector before qualifying as a solicitor with a major UK marine firm. He went on to join a leading marine mutual insurer and during this time did notable work in helping several passenger ship operators devise their emergency response plans. From the late 1990s Patrick worked independently as a claims and emergency response consultant to the marine industry, working on several major casualties and coordinating litigation defence worldwide. An accredited Mediator, Patrick is also a Member of the Law Society and the Nautical Institute.

Stephen Hunt : Claims Director

Stephen Hunt

Claims Director

+44 (0)7919 101485

Stephen joined Marine Response in 2008 from a major P&I insurer and has nearly twenty years of marine insurance and risk experience. He is responsible for developing Marine Response’s claims, TPA and specialist service proposition and is a key client contact across several areas of the business, including clients in the Lloyds market and major marine and logistics operators. He also heads Marine Resonse’s Marine Medical operations and its BlueMed integrated medical services, providing global medical support, case management and assistance to cruise lines and shipping operators. Stephen remains involved in complex claims and dispute resolution, particularly in crew, passenger and yacht matters.

Stephen Mooney : Senior Claims Specialist

Stephen Mooney

Senior Claims Specialist

+44 (0) 1661 822904

Stephen joined Marine Response in 2010 and has over 30 years’ commercial shipping experience, across ship owning, chartering, property and liability claims, and maritime commercial disputes. Managing a team over 50, Stephen and his team deal with all aspects of marine claims inclusive of Protection & Indemnity, Hull & Machinery, Marine General Liability, Marine Employers Liability. Stephen is a key business contact for major clients including Lloyds Syndicates, Commercial Insurers and operator clients from the dry-bulk and tanker sectors. He was elected a Fellow of the Institute of Chartered Shipbrokers and has a Master’s Degree in International Trade Law.

Bryan Holman : Claims Executive

Bryan Holman

Claims Executive

+44 (0)7500 818004

Bryan has over twenty-five years of insurance expertise. Having reached managerial level at a major global insurer, Bryan moved into shipping to become responsible for the handling and negotiation of complex, high-value property and liability claims for a large US tanker operator. Bryan joined MR in 2011 and specialises in operational support and case management for our energy and passenger clients, as well as casualty response and claims investigation.

Nicholas Wilkes : Medical Executive

Nicholas Wilkes

Medical Executive

+44 (0)7920 181724

Studied medicine at London University and, after qualifying, spent 10 years as a junior hospital doctor, predominantly in the North East of England, before reading law at Newcastle University. Admitted as a solicitor in 1998 he practised for 15 years in the field of clinical negligence at two leading law firms in Newcastle. Nicholas Marine Response in 2013 and specialises in operational support and case management for our energy and cruise line clients; in addition offering guidance on all medical matters including PEME (pre-employment medical examinations) and tele-medicine. Nicholas is a member of The Royal College of Obstetricians & Gynaecologists and the Newcastle upon Tyne Incorporated Law Society.

Marc Rudd : Claims Executive & Crew Medical Supervisor

Marc Rudd

Claims Executive & Crew Medical Supervisor

+44 (0)7880 172725

Marc worked as a marine engineer for ten years with a range of vessel types, both on board and during drydocking. On coming ashore, he joined a leading ship manager in the North-East and became specialised in vessel certification, classification & auditing procedures. As well as managing a diverse caseload, Marc is a key part of MR's survey and casualty response team.

Helen Small : Clinical Lead, Registered General Nurse

Helen Small

Clinical Lead, Registered General Nurse

+44 (0)7919 984 690

A Registered General Nurse, Helen joined MR in 2015 having worked previously as a disability case analyst, strengthening the team's medical oversight and case management capacity.

Aamir Malik : Claims Executive (Australasia)

Aamir Malik

Claims Executive (Australasia)

+61 (0)421 694 150

Aamir joined Marine Response in 2019 as Claims Executive, having spent five years in the travel insurance and assistance sector. Aamir handles a full range of marine and logistics claims for operators and insurers in the Australasian, Asia-Pacific and global markets, including correspondency and casualty work for P&I Clubs and insurers. He is the principal contact for Marine Response’s Crew Medical services to the cruise line and commercial shipping sectors in Australasia, which provide shore-side medical support, case management and emergency assistance. A native or fluent speaker of English, Urdu, Hindi, Punjabi and Saraiki, Aamir is currently studying for his Certificate IV in Legal Services with a view to gaining a law degree.

Robert Compton : Claims Manager

Robert Compton

Claims Manager

+44 (0)1661 822904

A Chartered Legal Executive, Robert has over 15 years’ experience in Legal 500 law firms and the insurance industry. As well as handling a broad range of marine and transport claims, including complex and high-value cargo and casualty matters, he specialises in injury and occupational illness claims and advises on all aspects of employer, public and travel liability, dealing with the full spectrum of personal injury cases worldwide including catastrophic/fatal cases under P&I, EL and PL cover. He has attended several claim and casualty sites , reporting to insurers on major claims incidents

Michelle Hornsby : Claims Executive

Michelle Hornsby

Claims Executive

+44 (0) 7920 410385

Michelle worked as a paralegal in an international law firm and a major Anglo-Scottish firm, specialising in occupational illness work for maritime, shipbuilding and insurance clients, before joining MR as a claims executive in 2014.

Emma Ruddick : Claims Executive

Emma Ruddick

Claims Executive

+44 (0) 1661 822904

Emma joined MR in 2015 as a medical case handler, having worked in local government, then a leading law firm and medical agency, for four years

Stephen Armstrong : Finance Director

Stephen Armstrong

Finance Director

+44 (0)1661 822 904

Stephen qualified as a Chartered Accountant in 2009. After working in a leading Newcastle accountancy practice, Stephen joined Marine Response in 2017.